We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or make a purchase from us.

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1. Information We Collect

We collect both personal and non-personal information from you when you interact with our website.

A. Personal Information

This includes:

• Full Name

• Email Address

• Shipping and Billing Address

• Phone Number

• Payment Information (processed securely through third-party payment processors)

• Account Login Details (if applicable)

B. Non-Personal Information

This includes:

• IP Address

• Browser Type

• Operating System

• Pages Visited and Time Spent

• Device Information

• Referral URL

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2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders

• To provide customer support

• To send order updates and transactional emails

• To personalize your shopping experience

• To improve our website, products, and services

• To prevent fraudulent transactions and enhance security

• To comply with legal obligations

• To send promotional emails (only with your consent)

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3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences

• Analyze website traffic

• Serve personalized content and ads

• Enhance user experience

You can control cookie settings through your browser or device settings.

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4. Sharing Your Information

We do not sell your personal information. However, we may share your data with trusted third parties in the following cases:

• Payment processors (e.g., Stripe, PayPal)

• Shipping carriers (e.g., USPS, UPS, FedEx)

• Email service providers (e.g., Mailchimp)

• Marketing and analytics providers (e.g., Google Analytics, Facebook Pixel)

• When required by law or to protect our legal rights

All third parties are obligated to protect your data and use it only for the purpose for which it was shared.

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5. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill the purposes for which it was collected

• Comply with legal, tax, or regulatory obligations

• Resolve disputes and enforce our agreements

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6. Security

We use industry-standard security measures to protect your data, including:

• SSL encryption

• Secure payment gateways

• Limited access to personal data

• Regular site security audits

However, no method of transmission over the Internet is 100% secure.

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7. Your Rights

If you are located in the European Economic Area (EEA), under the GDPR, you have the right to:

• Access, correct, or delete your personal data

• Restrict or object to processing

• Data portability

• Withdraw consent at any time

• Lodge a complaint with your local data protection authority

If you are a California resident, under the CCPA, you have the right to:

• Know what personal information we collect and how we use it

• Request deletion of your data

• Opt-out of the sale of your personal information (we do not sell personal data)

• Non-discrimination for exercising your privacy rights

To exercise any of your rights, please email us at:
📧 support@velorazee.com

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8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies independently.

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9. Children's Privacy

We do not knowingly collect or solicit personal information from individuals under the age of 13. If you believe a child has provided us with personal data, please contact us immediately at support@velorazee.com.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date. Continued use of our website after changes are posted means you accept the revised policy.

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11. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy, please contact us at:

📧 support@velorazee.com
📍 Velora Global LLC
30 N Gould St #37244
Sheridan, WY 82801